Crypto FAQ
Unlock crypto insights and accelerate growth with AI-driven analytics. Make data-driven decisions that deliver exceptional results.
Your security is our top priority. Sigur Finvex employs bank-grade encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We adhere to strict financial regulations in Romania and undergo regular audits. Your funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo for practicing with virtual funds
- Automated solutions that handle the heavy lifting for you
- Start small (from just ) and grow your knowledge as you trade!
Withdrawals to bank cards are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. No hidden charges—you always see the exact transaction amount before confirming.
Yes! Sigur Finvex is available in most countries worldwide (98+ and growing). During registration, select your country to confirm availability and view localized payment methods. We adhere to all local regulations to keep your trading safe and legal.
- AI-driven recommendations — Get personalized coin suggestions tailored to your risk profile
- Ready-made portfolios — curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
24/7 support is available through live chat and by email at info@sigur-finvex.com. We typically respond to urgent requests within 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Independent third-party audits
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (similar to your online banking)
- 95% of assets are held in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT — 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT – 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve the matter.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate access isn’t available, rest assured our support specialists will respond to your request as quickly as possible.
